Hey there! At atrendytreats, we’re not just another online store—we’re a small team of passionate folks who genuinely care about what you think. Seriously, your feedback? It’s like gold to us. Whether you’ve got a question, a suggestion, or just want to share your latest haul, we’re all ears.
Fun fact: Our founder, Luca, still replies to every single email personally. It started as a way to stay connected during the early days, and now? Well, let’s just say it’s become a bit of a tradition. So don’t be shy—drop us a line!
Need help with an order? Curious about sizing? Or maybe you just want to chat about the latest trends (we’re obsessed too). Here’s how to reach us:
Prefer typing? Our live chat agents are standing by during business hours. Look for the little icon in the corner—it’s like having a shopping buddy on speed dial.
Here’s the thing: We’ve grown because of customers like you. That time someone suggested we carry plus sizes? Done. The request for more sustainable packaging? We made it happen within months. So if you’ve got an idea—no matter how small—we want to hear it.
And hey, if you’re ever in Milan, pop by our office! We keep the espresso machine running and always have samples lying around. Just don’t blame us if you leave with a shopping bag…
P.S. Our customer service team is bilingual (English/Italian), so feel free to write in whichever language you’re most comfortable with. Non siamo perfetti, ma ci proviamo!